Grievance Handling
According to Michael A Jucius “grievances means any discontent or dissatisfaction whether expressed or not and whether valid or not, arising out of anything connected with the company that an employee thinks, believes or even feel is unfair unjust or inequitable” There are various features for grievances these includes any form of discontent regarding any aspect of the organization. The dissatisfaction must arise out of the employment and not on personal grounds. The discontent can be regarding real or imaginary reasons. The causes for grievances include those resulting from improper working conditions, resulting due to management policies, those that are resulting from alleged violations and from personal maladjustment. Grievances from improper working conditions happen when there is no availability of proper working tools, and when there is improper matching of the worker with the job. Grievances from management policies arise out of wages, leave, overtime, seniority, transfer etc. grievances from alleged violations include past policies, company rules, central or state laws etc. and finally grievances from personal maladjustment arise when there is over ambition in the part of the worker, when there is excessive self esteem and an impractical attitude towards life.